| Managed the design and development of curricula in support of a corporation’s 3 strategic initiatives. Formed and led topic-based curriculum design teams to determine each audience’s (Sales, Marketing, Product Development, Engineering, and Customer Support) skill and knowledge gaps. Procured off-the-shelf technology-based resources; integrated these with custom instructor-led workshops. Procured and managed a team of instructional designers. Planned, resourced and managed the implementation of over 100 internally offered workshops. Where appropriate, procured available external seminars to meet learning needs. |
| As part of a team, planned, arranged and facilitated a 2-day Sales & Marketing offsite seminar resulting in improved sales and marketing strategies. Recruited supporting personnel including actors, Audio/Visual support, set designers and breakout facilitators. |
| Reduced the cycle-time of a salary and bonus administration process by 25% by leading a team through process analysis, utilizing available technologies, developing supporting personnel and establishing and assessing measures. |
Designed a rollout strategy for the implementation of a new performance management system.
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Conducted a benchmark study to determine the range of training services provided by companies in the Financial Industry, the number of training personnel and their respective qualifications for delivering those services, and the placement of training responsibilities in the companies organizational structures.
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| Identified training needs for financial analysts by working as part of a team to conduct focus group interviews to identify knowledge and skill gaps. |
| As part of a team, designed and developed the Leadership Alignment Workshop for the top 800 managers at a Fortune 200 company resulting in increased understanding of the corporate initiatives and their associated role as leaders in the organization. Continued to improve the program by analyzing the evaluation results from each offering. |
| Improved the effectiveness of teams by analyzing multisource feedback and producing and communicating summary reports. Redesigned the instruments utilizing technology, resulting in a cost reduction of 50%. |
| Increased the understanding of the performance management process, by developing a series of presentations to effectively communicate the basic principles to the workforce. |
| Supported the implementation of an Employee Development process by designing and developing an interactive workshop which was offered to the entire business. |
Increased corporate focus on performance management, by analyzing the resulting data of a corporate wide web-based performance management survey and producing communication reports for all levels of the organization.
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Developed organizational expertise in performance improvement by collaborating on the design, development, implementation and management of the Coaching Process for developing performance consultants and instructional designers worldwide, resulting in improved performance in their respective clients’ organizations.
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Improved organizational effectiveness and reduced costs as a direct result of increased organizational support for process reengineering by creating and facilitating a materials management game simulation that allowed participants to manage the supply chain.
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| As a critical member of a multilevel team, improved productivity by redesigning and simplifying the training administration function. |
| Significantly reduced the number of workplace injuries (from 53.6/100 employees to zero) as a critical member of a team that established the New Employee Safety Training (NEST) program targeted at new-hires and transfers. |
